Track Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a direct link to monitor your delivery.

How to Track

1. Check your inbox for a shipping confirmation email from Calm Crystal
2. Click the tracking link in the email, or copy your tracking number
3. Visit the carrier's website and enter your tracking number to see real-time updates

Shopify Order Status

You can also check your order status directly through the link in your original order confirmation email. This page shows your order details, fulfilment status, and tracking information in one place.

Estimated Delivery Times

• Europe — 7–10 business days (standard)
• United Kingdom — 4–12 business days (standard)
• North America — 7–14 business days (standard)
• Rest of World — 10–21 business days

Delivery times are estimates and may vary due to customs clearance or carrier delays. Please allow a few extra days during peak periods before contacting us.

Can't Find Your Tracking Information?

If you haven't received a shipping confirmation email within 3 business days of placing your order, please check your spam folder first. If it's not there, we're happy to help.

📧 support@thecalmcrystal.com — please include your order number and we'll get back to you within 1–2 business days.